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Common Online Scams to Avoid

We now live in a digital age where most of our transactions and activities are done online. COVID-19 has driven us to do this even moreso! With so much of our society being driven online, it’s important to be aware of common online scams that try to get your personal information. Here are a few common scams to avoid:

 
  1. A call or email asking for a password to your UCU online account.

    1. There should not be a reason for anyone to use your password or login information.

    2. If someone has asked you for this via phone, hang up and call us to let us know. If someone has asked you for this via email, do not reply to them or forward the email. Simply reporting it as spam.

  2. A call or email asking for your debit or credit card number.

    1. Do not give away your credit card number to anyone over the phone or email unless it is a known, trusted source. However, it’s also important to be aware that some emails may contain parts of a common company’s name to trick you into thinking they are legitimate (i.e. [email protected]). If you are unsure, please call us at 903-595-3604.

    2. If you feel like your card has been compromised, login to your UCU app and lock your card. Or call us at 903-595-3604 and we can lock it for you. This will prevent anyone from using your card. We can then issue you a new card.

  3. A “pop-up” on a website saying that you “won something” and that they just need your credit card to send the funds your way.

    1. A pop-up is when a box “pops up” and takes over the whole screen. Often there’s confetti and other “fun” elements to the box claiming that you won some great prize. Most of the time this is not the case. Do not enter your credit or debit card information on anything that claims to be giving you funds for free.

If your debit card is stolen or missing after hours and you would like to report it and lock it, please call 1-800-472-3272. If your credit card is stolen or missing after hours and you would like to report it and lock it, please call 1-800-543-5073. We are here to support you and protect you in our digital age. Let us know if there is anything we can do for you at United Credit Union.
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